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Automotive Parts Specialist
2 months ago
About Holman Enterprises:
Holman operates across various automotive markets, including fleet management, vehicle customization, component manufacturing, logistics services, insurance, and retail automotive sales, making us one of the largest privately held dealership groups in the United States.
Position Overview:
We are currently seeking an Automotive Parts Specialist to join our dynamic team.
Key Responsibilities:
- Assist both retail and wholesale clients with inquiries regarding automotive components, whether in person, over the phone, or through online platforms.
- Effectively convey product features, advantages, and warranty information to customers.
- Prepare and manage inventory orders for customer collection or delivery.
- Process orders from stock, inform customers of any out-of-stock items requiring immediate attention, and source parts from external suppliers as needed.
- Notify customers or service advisors when special orders arrive and provide delivery timelines.
- Follow up on back-ordered items, verify will-call and back-order statuses, and manage returns to vendors or restocking of unclaimed items.
- Ensure accurate billing for all parts transactions and maintain complete and organized paperwork.
- Keep meticulous records of all parts orders, invoices, estimates, and special requests.
- Maintain a clean and organized parts department environment.
- High School Diploma or equivalent required.
- Preferred: One or more years of experience in an automotive parts department.
- Strong knowledge of automotive components.
- Exceptional customer service skills and the ability to thrive in a fast-paced setting.
- Excellent communication and organizational abilities.
- Valid driver's license with a clean driving record.
At Holman Enterprises, we are dedicated to providing fulfilling careers and enhancing the lives of our employees and their families. We prioritize hiring, training, empowering, and rewarding exceptional talent. Our commitment to continuous improvement drives us to foster an inclusive and supportive workplace culture.
Benefits:
We offer a comprehensive benefits package that includes health, vision, dental, life, and disability insurance, along with a 401(k) plan featuring company matching. Our time-off benefits encompass Paid Time Off (PTO), paid holidays, bereavement leave, and jury duty. Additionally, we provide paid parental leave and supplemental military leave for eligible employees.
