Sales and Service Specialist
23 hours ago
We're a dynamic team of professionals who share a passion for helping others. At Massage Envy Laurel, we believe in creating a supportive environment where our team members can thrive and grow.
We're committed to delivering an exceptional experience for our clients, and we're looking for someone to join our team as a Sales & Customer Service Associate.
Benefits and Compensation:
- Competitive base pay: $40,000 - $60,000 per year (estimated)
- Bonuses and incentives for meeting sales targets
- Employer-paid healthcare, including medical, dental, and vision plans
- MATCHING 401(k) PLAN FOR YOUR FUTURE
- Paid time off and flexible scheduling for work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- Discounts on products and services
You'll be responsible for:
- Providing personalized service to clients, ensuring they feel valued and understood
- Promoting new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases based on service provider recommendations
- Supporting clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
To succeed in this role, you'll need:
- A high school diploma or equivalent
- Previous retail or sales experience (preferred)
- Critical thinking skills, with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A general knowledge of massage and skin care services
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