Optical Professional

2 weeks ago

Woodbridge, Virginia, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Licensed Optician

At LUXOTTICA OF AMERICA INC, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a crucial role in helping us achieve this goal.

Job Summary:

We're seeking a highly skilled and customer-focused Licensed Optician to join our team. In this role, you'll be responsible for delivering legendary customer service, creating exceptional value in the lives of our customers, and perfectly crafting high-quality eyewear that exceeds their expectations.

Key Responsibilities:
  • Welcome all customers and set expectations with them
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and assist team members with complex product needs and prescriptions
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail, and ensure finished eyewear meets standards and customer needs
  • Proactively explore root causes of issues, think forward, and ensure customers are satisfied and expectations are exceeded
  • Ability to multitask, prioritize, and manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs and competencies
  • Take pride in store appearance, help to keep the store clean, attractive, and organized
  • Inform management of safety opportunities and demonstrate safe work practices
Requirements:
  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener, and team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills - ability to use and carry an iPad/tablet
  • Familiarity with POS, computers, and calculators
  • Embrace new technology and change
Preferred Qualifications:
  • Previous customer service and retail experience

We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

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