Lead Sales Associate PT

2 days ago

Gray KY USA, United States Dollar General Full time
Job Title: Lead Sales Associate PT

Job Summary:

The Lead Sales Associate PT is responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities:

  • Unload trucks according to the prescribed process for the store.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist customers by locating merchandise.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Greet customers as they enter the store.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Collect payment from customer and make change.
  • Clean front end of store and help set up sidewalk displays.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Open and/or close the store under specific direction of the Area Manager.

In the Absence of the Store Manager or Assistant Store Manager:

  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Qualifications:

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education:

  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Relocation Assistance: Not available for this position.

Equal Opportunity Employer: Dollar General Corporation is an equal opportunity employer.

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