Outpatient Therapy Clinics Director

1 week ago

Mesquite Texas, United States Dallas Regional Medical Center Full time

About the Role:

The Outpatient Therapy Clinics Manager is a key member of the Dallas Regional Medical Center team, responsible for overseeing the daily operations of the outpatient therapy clinics. This role requires strong leadership and organizational skills, as well as the ability to effectively communicate with patients, staff, and administration.

Key Responsibilities:

  • Plan, organize, and influence department activities and delivery of admitting and registration services while maintaining continuous quality improvement for the clinics.
  • Effectively interact with staff, patients, patients' family, and health team members, while maintaining standards of professional service.
  • Manage daily operations, referrals, monthly reports, and dashboards for the clinics.
  • Analyze and reconcile financial and vendor reports for the clinics.
  • Accountable to the Director of Business Development for the day-to-day management of personnel, including staffing, timekeeping, employee evaluations, training, counseling, interviewing, and selection of staff within established guidelines.

Requirements:

  • High school diploma or equivalent required, bachelor's degree preferred.
  • Three to five years experience in healthcare preferred.
  • Strong organizational skills required for effective communication with patients, physical therapists, public, staff, and administrations.

Preferred Skills and Abilities:

  • Ability to demonstrate understanding of and ability to interpret and analyze financial and accounting reports.
  • Knowledge of Medicare, Medical, HMO/PPO, Commercial, and W/C insurance verifications, preferred.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Knowledge of medical terminology preferred.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience required.
  • Working knowledge of computer systems, equipment, and processes commonly performed within the Outpatient Therapy Clinics area.
  • Knowledge of equipment and machines used in the Outpatient Therapy Clinics.

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