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Assistant Housekeeping Director

2 months ago

Spokane, Washington, United States The Historic Davenport Hotel, Autograph Collection Full time
Job Summary

The Historic Davenport Hotel, Autograph Collection is seeking a highly skilled and experienced Housekeeping Operations Manager to join our team. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation.

Key Responsibilities
  • Housekeeping Operations Management: Assist the Housekeeping Manager in supervising and coordinating daily housekeeping operations, ensuring that all tasks are completed efficiently and effectively.
  • Cleanliness and Presentation: Ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation, adhering to our hotel's quality standards.
  • Team Leadership: Train, motivate, and lead the housekeeping team to deliver outstanding service, promoting a positive and productive work environment.
  • Inspections and Quality Control: Conduct regular inspections to ensure adherence to cleanliness and quality standards, identifying areas for improvement and implementing corrective actions.
  • Inventory Management: Manage and track inventory of cleaning supplies and equipment, ensuring that all necessary materials are available to maintain high standards of cleanliness.
  • Scheduling and Resource Allocation: Assist in scheduling and allocating resources efficiently, ensuring that all tasks are completed on time and to a high standard.
  • Collaboration and Communication: Collaborate with other departments to meet guest expectations and resolve any issues, promoting effective communication and teamwork.
  • Safety and Sanitation: Uphold safety and sanitation standards, promoting a healthy work environment and ensuring that all necessary protocols are followed.
Requirements
  • Communication Skills: Ability to communicate effectively with the public and other team members, ensuring that all interactions are professional and courteous.
  • Experience: 2 years prior housekeeping experience, with a strong background in housekeeping management.
  • Language Skills: Read, write, and speak English fluently, with the ability to communicate in Spanish being helpful.
  • Knowledge and Skills: Knowledge of scheduling, productivity, and inventory management, with high school math level required.
  • Schedule and Availability: Flexible schedule, including weekends and holidays, with the ability to work a variety of shifts as needed.
Benefits

The Historic Davenport Hotel, Autograph Collection offers a comprehensive benefits package, including:

  • Medical Coverage: Three tiers of medical coverage, including dental and vision coverage.
  • Teledoc Service: 24/7 teledoc service, providing convenient access to medical care.
  • Pet Insurance: Pet insurance, providing peace of mind for our team members and their families.
  • Hotel Discounts: Hotel discounts, offering our team members and their families the opportunity to enjoy our hotel's amenities at a discounted rate.
  • Tuition Reimbursement: Tuition reimbursement, supporting our team members' education and career development.
  • Paid Time Off: Paid time off, including vacation, sick, bereavement, and holidays, ensuring that our team members have time to rest and recharge.
  • 401K Match: 401K match, providing our team members with a secure financial future.