Textile Care Specialist
3 weeks ago
Bobby Pages Dry Cleaners is seeking a skilled Textile Care Specialist to join our team. As a key member of our staff, you will be responsible for ensuring the highest quality dry cleaning services to our customers. With a commitment to environmental sustainability, we utilize state-of-the-art equipment and eco-friendly cleaning solutions to preserve both clothing and the environment.
The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. If you are passionate about delivering exceptional customer service and are eager to learn, we encourage you to apply.
Job Summary:
This is a full-time position with flexible scheduling available. The starting hourly wage is $13.00 during your immersive 4-week training period, where you'll be equipped with the skills and knowledge needed to thrive in your role. Upon completion of the training program, you'll level up to a rewarding $14.00 per hour, marking your ascent to becoming a valued member of our team.
We believe in processive pay raises, so the longer you're here and the more skills you accumulate, the higher the wage. You'll also unlock the opportunity to participate in our quarterly incentive program, where your hard work and dedication will be handsomely rewarded.
Duties and Responsibilities:
- Textile Trek: Enjoy chatting with customers while handling drop-off and pick-up of textiles from chic clothing to snuggly bedding.
- Tag Team: Keep things organized by tagging/barcoding each item, ensuring smooth sailing through the cleaning process.
- Invoice Insight: Start an order by creating drop tickets, ensuring every customer feels appreciated and understood.
- Order Assembly: Piece together the puzzle as you assemble orders, putting the final touches on each freshly cleaned ensemble.
- Clean Zone: Pitch in to maintain a tidy workspace, because a clean environment makes for a happier workday.
- Customer Connection: Build rapport with customers, meeting their needs with a friendly attitude and a willingness to help.
- Opportunity Awaits: Show your reliability and watch as doors to advancement swing open within our company.
Requirements:
- Reading & Writing Wizardry: Easily interpret customer instructions for cleaning methods and stain removal.
- Communication Pro: Engage effectively with customers and team members, ensuring clear, accurate, and friendly interactions.
- Tech Savvy: Quickly adapt to new software for preparing cleaning tickets.
- Customer Care: Deliver top-notch service, leaving customers satisfied and eager to return.
Physical Requirements:
- Stamina: Comfortably stand for extended periods, ready to tackle whatever the day brings.
- Lifting: Handle moderate lifting (5-15 pounds) to load and unload items, ensuring a smooth workflow.
About Us:
Bobby Pages Dry Cleaners is a family-owned business dedicated to providing high-quality dry cleaning services to its customers. Established over three decades ago, Bobby Pages has built a reputation for excellence in garment care and customer service.
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