Supply Chain Sustainability Expert

7 days ago


New York, New York, United States CarbonChain Full time

Career Opportunities: Supply Chain Sustainability Expert

We are seeking a highly motivated Supply Chain Sustainability Expert to join our team at CarbonChain. This is a unique opportunity to drive customer success and growth while making a meaningful impact on the environment.

The estimated salary for this position is $160,000 - $220,000 per year, depending on experience.

Job Responsibilities:

  • Defining customer success plans and continually looking for opportunities to grow the account (within departments or into new departments)
  • Winning executive sponsors and cultivating adoption champions
  • Proactively anticipating customer challenges and risks, and creating remedial plans to address these to avoid churn
  • Defining, mapping, and implementing customer lifecycle touch points, including business reviews, customer satisfaction surveys, reference programs, case studies, and others
  • Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience and embed a culture of customer success at CarbonChain

Benefits:

  • 28 days of annual leave + federal holidays
  • $1,000 remote working allowance
  • $500 home office set up allowance
  • Private healthcare
  • Generous parental leave policy

About CarbonChain:

We value diversity and inclusion, welcoming applications from candidates with diverse backgrounds. We offer a dynamic work environment with opportunities for growth and development. Our team enjoys working together, with regular team lunches and a collaborative atmosphere.



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