Pet Services Operations Manager

4 weeks ago


Menominee, Michigan, United States Mighty Pet Full time
Lead Our Pet Care Services Team

We're seeking a dedicated and passionate Pet Care Services Lead to join our team at Mighty Pet. As a key member of our operations team, you'll be responsible for ensuring exceptional customer experiences and driving the growth and success of our pet care services.

Key Responsibilities:
  • Coordinate workloads and manage changes in response to seasonal demands.
  • Assist with scheduling and budgeting for Lodge and Day Camp, Grooming, and our WellPet Wellness Clinic.
  • Maintain operations and run the reception desk.
  • Recruit and train new Pet Care staff to maintain our high standards.
  • Contribute to our social media strategy to promote Pet Services and engage our community.
  • Become an expert in our systems, ensuring optimal use, maintaining staff efficiency, and problem-solving effectively.
  • Work alongside our Dog Trainer and Vet Staff to coordinate customer flow and client satisfaction.
Requirements:
  • A passionate pet lover with a customer-first mindset.
  • Experience with handling dog handling and cats preferred.
  • Experience in team leadership.
  • Strong problem-solving abilities and a collaborative spirit.
  • A commitment to maintaining high standards of safety and sanitation.
  • Full-time commitment to your team.

If you're excited to lead a dynamic team and enhance the customer experience at Mighty Pet, we want to hear from you. Apply today and help us continue to build our reputation as a trusted partner in pet care.



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