Member Service Representative

4 weeks ago


Menominee, Michigan, United States Peninsula Federal Credit Union Full time

**About the Role**

At Peninsula Federal Credit Union, we're seeking a highly skilled and dedicated Member Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional member service and support to our valued customers.

**Key Responsibilities**

  • Perform a variety of member services, including opening and closing accounts, renewing certificates, and processing loans.
  • Assist members with account maintenance, answer questions about Credit Union services, and provide cross-selling opportunities.
  • Work closely with our team to ensure seamless member experiences and resolve any issues that may arise.

**Requirements**

  • 6-24 months of experience in a similar role, with a strong understanding of member services and products.
  • High school diploma or equivalent, with a focus on communication, courtesy, and diplomacy.
  • Ability to operate general office equipment, manage files and records, and maintain confidentiality.

**What We Offer**

As a Member Service Representative at Peninsula Federal Credit Union, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional member service. If you're passionate about helping others and have a strong work ethic, we encourage you to apply for this exciting role.



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