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Warehouse Operations Supervisor

2 months ago

Mishawaka, Indiana, United States DoorDash Full time
Job OverviewPosition Summary

At DoorDash, we are excited to introduce a pivotal role within our DashMart team, dedicated to revolutionizing the convenience store experience by delivering essential household items and local culinary delights directly to our customers. We are seeking a proactive and seasoned professional who thrives in dynamic, physically demanding settings and is eager to take charge and guide the team effectively.

Key Responsibilities
  • Leadership. Direct Operations Associates throughout their shifts, ensuring the team is equipped for success in a safe and efficient manner, while acting as the primary point of contact for operational challenges.
  • Daily Operations Support. Manage the receipt of products from suppliers, organize inventory in designated areas, prepare customer orders, and maintain cleanliness and order in workspaces.
  • Customer Satisfaction. Ensure seamless delivery of customer orders by overseeing menu management and communication with customers regarding any issues, while facilitating smooth Dasher pickups.
  • Facility Oversight. Supervise supplier deliveries and uphold regular cleaning and maintenance protocols.
  • Operational Enhancement. Share insights and suggestions to elevate our service quality and customer experience.
Candidate Profile
  • Self-Starter and Team-Oriented. You possess a positive attitude and work collaboratively with others, demonstrating integrity and a commitment to customer satisfaction.
  • Proven Experience. You have a successful background in warehouse, retail, or food service environments.
  • Physical Capability. You are physically fit and able to lift items weighing up to 40 lbs, and proficient in operating equipment such as pallet jacks and hand trucks.
  • Educational Background. A high school diploma or GED is required; a college degree is a plus.
  • Age Requirement. You must be at least 18 years old.
  • Organizational Skills. You are adept in using Google Docs and Google Sheets.
  • Flexible Availability. You are open to working various shifts throughout the week.
About DoorDash

Our mission at DoorDash is to empower local economies, which drives our team members to act swiftly, learn continuously, and make thoughtful decisions that reflect empathy for our diverse users—from Dashers to merchant partners to consumers. As a technology and logistics enterprise, we are transitioning from a food delivery service to a comprehensive goods provider.

As DoorDash expands and evolves, our team members are encouraged to share their unique insights, tackle new challenges, and take ownership of their career paths. We prioritize the well-being of our employees by offering extensive benefits, including premium healthcare, wellness reimbursements, paid parental leave, and more.

Diversity and Inclusion Commitment

We are dedicated to fostering a more inclusive community within our organization, industry, and cities. We actively seek to build diverse teams that encompass a wide range of backgrounds, experiences, and perspectives. We believe that true innovation flourishes when everyone has a seat at the table and the resources to succeed.

In alignment with our values, we maintain a non-discrimination policy that ensures no employee or applicant faces discrimination or harassment based on various protected categories. We also strive to prevent subtler forms of inappropriate behavior in our workplace.

We are committed to considering all qualified applicants, including those with arrest and conviction records, in accordance with applicable regulations.

If you require any accommodations during the recruitment process, please inform your recruiting contact at the outset.