Sales Manager

1 week ago


Gaffney, United States Chico's Full time
Key Responsibilities:

• Establish clear expectations and hold the team accountable for achieving brand and performance standards.

• Perform operational activities such as opening, closing, and merchandise flow processes.

• Supervise sales, inventory, and customer service teams, maintaining knowledge of current sales and promotions.

• Develop a high-performance culture, motivating sales teams to meet goals.

• Train and coach teams on product knowledge and sales techniques.

• Model and teach customer service principles, offering a cohesive omni-channel experience.

• Build and maintain customer relationships through clienteling and wardrobing.

• Ensure prompt resolution of customer concerns and efficient register experiences.

In addition to these responsibilities, the Sales Lead will also be expected to:

Key Qualifications:

• High school diploma or equivalent.

• 1+ year retail or sales management experience preferred.

• Excellent communication, customer service, and organizational skills.

• Ability to learn technology and adapt to a fast-paced environment.

• Strong organizational skills and ability to multi-task.

• Regular attendance and flexibility to work nights, weekends, and holidays.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, or any other protected category under federal, state, or local law.

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