Customer Service Representative

1 week ago


Gaffney, South Carolina, United States Kimbrell's Furniture Full time
Role Overview

We are seeking an exceptional Furniture Sales Associate to join our team at Kimbrell's Furniture. This is a fantastic opportunity for individuals who thrive in customer-facing roles and have a passion for delivering outstanding service.

Responsibilities
  • Greet customers with a smile, providing assistance and guidance throughout their shopping experience.
  • Present product knowledge, highlighting the unique features and benefits of our furniture offerings.
  • Promptly address customer inquiries and resolve any issues efficiently.
  • Achieve sales targets by upselling and cross-selling products.
  • Maintain a professional atmosphere on the sales floor, ensuring the store appearance is always tidy and well-organized.
Sales Performance

The ideal candidate will be driven to achieve excellent sales performance, consistently meeting or exceeding established goals. Strong communication and interpersonal skills are essential for building trust and rapport with customers.

Requirements
  • Excellent selling, communication, and negotiation skills.
  • A genuine desire to provide exceptional customer service.
  • Ability to work effectively in a fast-paced environment.
  • Must be able to work weekends and/or extended hours as directed by management.
Benefits

Kimbrell's Furniture offers a competitive compensation package, including:

  • A salary range of $40,000 - $60,000 per year, based on experience and performance.
  • Opportunities for career advancement within the company.
  • A comprehensive benefits program, including 401(k), dental insurance, health insurance, paid time off, and vision insurance.


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