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Student Support Services Manager

2 months ago

San Diego, California, United States CAP Activities Full time
Position: Student Support Services Manager

Company: CAP Activities

Overview: As a Student Support Services Manager, you will play a pivotal role in enhancing the educational experience for students at our organization. This position involves being the primary point of contact for inquiries related to student services, ensuring a smooth transition for new students, and facilitating graduation ceremonies.

Key Responsibilities:
1. Serve as the main liaison for student inquiries and concerns.
2. Organize and oversee orientation sessions and graduation events.
3. Coordinate administrative functions to support student needs.
4. Manage various administrative tasks, including document preparation and curriculum development.
5. Provide guidance to students regarding course requirements and academic pathways.
6. Generate and analyze reports to track student progress and engagement.
7. Facilitate student interactions and conduct informative school tours.
8. Plan and implement engaging student activities.
9. Collaborate with other departments to enhance student services.
10. Oversee payment collection processes and manage financial transactions.
11. Train and mentor interns to support student services initiatives.

Qualifications:
- High school diploma or GED is required.
- Previous experience in customer service is essential.
- Strong attention to detail and ability to meet deadlines.
- Excellent communication skills, both verbal and written.
- Ability to thrive in a fast-paced environment and manage multiple tasks.
- Strong organizational skills are a must.
- Experience working with international students and proficiency in Office/Google Suite is preferred.