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Restaurant Operations Manager

2 months ago

Flint, Michigan, United States CheckersRally's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a key member of our Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.

Key Responsibilities
  • Restaurant Performance Management: Meet budgeted sales and profits by managing all aspects of the Profit and Loss Statement (P&L).
  • Data Analysis and Planning: Continuously analyze data and develop and execute plans to improve sales and profits, increase restaurant service and efficiency.
  • Staffing and Talent Management: Determine staffing needs and hire the right candidates for the right position, ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Training and Development: Train Team Members and Managers on operations, policies, and procedures, and Guest service, ensuring a safe, clean, and fun environment for employees and Guests.
  • Guest Satisfaction and Feedback: Identify and respond to complaints and policy and procedure violations, providing regular feedback and coaching to employees on their performance.
What We Offer
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training and Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits and Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
  • Experience: Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Skills: Basic math skills, Microsoft Office, and general systems experience.
  • Personal Qualities: Strong verbal and written communications skills, ability to work flexible schedule and extended hours, high energy to keep up with our fast-paced environment, and commitment to our core values of integrity, service, excellence, and courage to be bold & grow.