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Technical Architect

2 months ago

Auburn Hills, Michigan, United States Detroit Labs Full time
About the Role

We are seeking an experienced Technical Architect with AI expertise to join our team at Detroit Labs. As a key member of our OnSite Business Unit, you will work on connected vehicle services for customers owning vehicles with connected capabilities across the USA and Canada.

Key Responsibilities
  • Lead the design and development of AI/ML solutions, focusing on chatbot development using Google's AI products.
  • Develop advanced chatbots that integrate with approved data sources to deliver accurate and relevant customer information.
  • Design and implement NLP and NLU systems to improve chatbot interactions.
  • Architect secure, scalable solutions for deploying AI models and chatbots in production environments.
  • Work closely with data scientists, engineers, and product managers to align AI solutions with business goals.
  • Evaluate and integrate data sources to ensure chatbots effectively utilize approved company information.
  • Implement personalization and context-aware features to enhance chatbot user experience.
  • Develop strategies for ongoing chatbot performance improvement using machine learning and user feedback.
  • Maintain compliance with data privacy regulations and company policies in all AI/ML implementations.
  • Provide technical leadership and mentorship to the AI/ML development team.
Requirements
  • 8+ years of experience in AI/Machine Learning architecture with at least 5 years of experience in chatbot development.
  • Strong experience with Google Cloud AI Platform, Dialogflow, Cloud Natural Language API, Cloud Translation API, and TensorFlow.
  • Demonstrated success in designing and implementing intelligent chatbot solutions.
  • Proficiency in Python, Java, Go, and integrating AI solutions with various data sources and APIs.
  • Familiarity with Google Cloud Platform (GCP) and experience with AWS or Azure.
  • In-depth understanding of natural language processing (NLP), natural language understanding (NLU), and machine learning algorithms.
  • Knowledge of MLOps practices, data privacy regulations, and secure AI implementation.
  • Experience with speech recognition, text-to-speech technologies, conversational AI design, knowledge graphs, semantic web concepts, and reinforcement learning for chatbot optimization.
What We Offer
  • The salary range for this role is $100,000 - $130,000, commensurate with experience.
  • Full medical, dental, vision benefits.
  • 401K contribution options.
  • Paid vacation.
  • Parental leave program.
  • Monthly budgets for team bonding events.
  • Free lunch for company meetings and Lunch & Learns.
  • Access to mentorship opportunities and employee resource groups (ERGs).
  • Volunteer opportunities.
  • All-company remote-friendly activities.
  • Plenty of Detroit Labs swag.