Dining Room Service Staff
1 week ago
We are seeking a highly organized and detail-oriented Busser to join our team at Hofman Hospitality Group. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
About the Role
The successful candidate will be a team player with excellent communication skills and the ability to multitask in a fast-paced environment. You will be responsible for clearing, sanitizing, and resetting tables, as well as maintaining a clean and tidy dining area.
You will work closely with our servers and kitchen staff to ensure that all guests receive outstanding service and that their needs are met promptly and efficiently. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities
* Assist food servers by removing used or unnecessary items from guests' table; bussing tables and resetting for new guests
* Observe tables and keep track of clean, dirty, and occupied tables
* Clean, sanitize, and reset tables after each guest
* Maintain appropriate stock levels of glassware, silverware, and dishware
* Refill condiment stock and condiments on tables
* Work in a team environment with the ability to be an effective team player
* Provide guests with hospitality in a manner that achieves Company service standards and exceeds their expectations
* Clean, organize, and stock menus at the front desk
* Interact with guests entering and departing, ensuring a positive dining experience
* Keep designated service stations clean, well-stocked, and organized
* Maintain restrooms throughout the shift
* Support food servers and kitchen staff in other duties as required
Requirements
* Good verbal and written communication skills
* Good organizational skills and attention to detail
* Ability to remain calm while working under pressure in a fast-paced environment
* Ability to act with integrity and professionalism
* Must possess the proficient ability to communicate in English in an oral and written format
* Ability to absorb and retain information quickly
* California food handler's card required
* Basic reading and writing skills
* Multi-task oriented
Physical Demands and Work Environment
This position requires standing for long periods, frequent reaching, bending, stooping, lifting, shaking, stirring, pouring, carrying, and pushing. The team member must frequently use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk, sit, and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds.
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