Animal Care Client Liaison

7 days ago


Mason, Ohio, United States Mason Animal Hospital Full time

About Us:

Mason Animal Hospital is a leading provider of animal care services in the region, dedicated to delivering exceptional patient care and customer service.

Job Summary:

The Veterinary Front Desk Specialist plays a critical role in creating first and lasting impressions for our clients, requiring exceptional client service and communication skills.

Responsibilities:

  • Greet clients and pets by name with a smile and a positive attitude
  • Answer phones promptly and professionally, providing knowledgeable advice on animal care and wellness
  • Schedule appointments and surgeries, making confirmation calls as needed
  • Enter accurate charges and collect payment, verifying eligibility of clients

Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a customer-facing role, preferably in an animal care setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively

What We Offer:

  • A competitive salary of $16.00/hour, based on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401K plan with company match
  • Opportunities for growth and advancement within the rapidly expanding practice


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