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Front Desk Representative

2 months ago

Milwaukee, Wisconsin, United States The Marcus Corporation Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Marcus Corporation. As a Front Desk Agent, you will play a critical role in providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Greet and welcome guests, providing a warm and inviting atmosphere
  • Manage guest check-in and check-out processes, ensuring accuracy and efficiency
  • Provide information and assistance to guests, addressing their needs and concerns
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area, adhering to company standards

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously
  • Strong problem-solving and conflict resolution skills
  • Basic computer skills and knowledge of hotel operations software

What We Offer:

The Marcus Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.