Service Operations Manager

3 weeks ago


Merrillville, Indiana, United States Southlake Auto Group Full time
Job Title: Service Operations Manager

We are seeking a highly skilled Service Operations Manager to join our team at Southlake Auto Group. As a key member of our service department, you will be responsible for managing the day-to-day operations of our service team and ensuring that our customers receive exceptional service.

The ideal candidate will have previous experience in a service management role and possess strong leadership and communication skills. You will be responsible for delegating tasks to service team members, monitoring progress, and maintaining a high level of customer satisfaction.

Responsibilities:
  • Manage the service team to ensure efficient and effective delivery of services
  • Handle customer complaints and concerns in a professional manner
  • Assist with administrative tasks such as invoicing and inventory management
  • Monitor and evaluate service desk efficiency

Requirements:
  • Bachelor's degree in business or related field
  • Previous sales and management experience
  • Strong industry knowledge and technical skills
  • Excellent leadership, communication, and problem-solving skills

Estimated Salary: $60,000 - $80,000 per year

We offer a competitive salary and benefits package to the successful candidate.

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