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Electro Mechanical Technician

2 months ago

Salt Lake, Utah, United States Infotree Global Solutions Full time
Job Summary

This position is responsible for learning, understanding, and following written processes necessary for Infusion Pump Service operations, including repair, rework, refurbishment, out of box failures analysis, and complaint investigations.

Key Responsibilities
  • Perform routine and work related to the repair, rework, or refurbishment of medical devices.
  • Troubleshoot and analyze customer device returns to problem solve root cause issues, working with Senior or Lead Technicians or the Supervisor or Manager as needed.
  • Comply with all the requirements in the Quality and Operational procedures in their area of responsibility to meet the requirements of all applicable Quality System Regulations (i.e. cGMP compliance) and Client's QMS.
  • Perform Level 0 and Level 1 PCI investigations on a regular basis, working as necessary with Senior Technicians, QA, Customer Service, and Global Complaint Management teams as necessary.
  • Work with Manager and QA to identify and resolve process and/or product non-conformities.
  • Clean the assigned work area on a daily basis to maintain a clean work environment.
  • Work on special projects as they arise.
Requirements
  • Demonstrate initiative and good teamwork skills.
  • Experience with cGMP, process, and product knowledge a plus.
  • Verbal and written communication skills.
  • Ability to read, understand, and follow complex written procedures.
  • Quality and results-oriented.
Education and Experience
  • High School diploma or GED equivalent.
  • A.S. degree in a technical discipline preferred, or equivalent experience.
  • Minimum of 2 years of industry experience in a high-tech manufacturing or servicing environment.
Travel Requirements

Typically requires travel less than 25% of the time.

Physical Requirements and Work Environment

Job duties are performed in a service repair hub environment. Must have high-level hand-eye coordination and manual dexterity to work with electro-mechanical medical devices. Must be able to lift 25 lbs.