Customer Success Coach

2 weeks ago


Palmetto, Florida, United States LIFE SURGE LLC Full time
Job Description:
LIFE SURGE LLC is a dynamic and entrepreneurial organization that exists to inspire, transform, and equip people to build their personal impact in ways that glorify God. As an Impact Counselor Ambassador, you will be a key member of our team, responsible for interacting with customers and building connections. This role requires excellent communication skills, a strong ability to establish relationships, and a passion for delivering exceptional customer service.

Responsibilities:
  1. To engage customers through proactive communication efforts, promoting Impact classes and assisting in getting customers to their Impact Classes.
  2. To establish and nurture relationships with customers, fostering ongoing engagement.
  3. To deliver exceptional customer service throughout the entire customer journey, from pre-class inquiries to post-class support.
Requirements:
  • A minimum of 1 year of experience in customer service.
  • Excellent verbal and written communication skills.
  • Strong, pleasant, and effective phone presence.
Benefits:
  • Health, Dental, Vision, Life, Holiday, and Paid Time Off benefits.
  • A casual, entrepreneurial work environment.
  • Opportunities for professional growth and development.


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