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Customer Service Representative

2 months ago


Opelousas, Louisiana, United States Ollie's Bargain Outlet, Inc. Full time
About Ollie's Bargain Outlet

We're a dynamic and growing company that's passionate about providing an exceptional customer experience. As a Customer Service Associate, you'll play a vital role in helping us achieve this goal.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
  • Store Maintenance: Maintain a clean and organized store environment, including receiving and stocking merchandise, and recovering the sales floor.
  • Sales and Inventory: Assist with sales and inventory management, including operating the register, processing transactions, and maintaining accurate inventory levels.
  • Team Collaboration: Work collaboratively with other associates to achieve sales goals and provide exceptional customer service.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 6 months of prior retail experience preferred.
  • Skills: Ability to work evenings, weekends, and holidays on a regular basis, positive attitude, and strong communication skills.
  • Physical Requirements: Ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, and stand for extended periods.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: 20% employee discount, flexible schedule, and strong field sales career growth and talent development culture.
  • Equal Opportunity Employer: Ollie's is an equal opportunity employer and welcomes applications from diverse candidates.