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Department Lead

2 months ago


Roanoke, Virginia, United States Smart Foodservice Stores LLC Full time

Job Summary:

The Department Lead - Perishable is responsible for ensuring the highest level of customer satisfaction by maintaining a well-stocked and visually appealing perishable department. This role requires a strong leader who can motivate and train a team to meet sales goals and maintain quality standards.

Key Responsibilities:

  • Ensure proper inventory levels and maintain quality standards in all perishable areas.
  • Train and develop assigned associates in perishable food handling responsibilities and compliance regulations.
  • Monitor and maintain a clean and organized store environment, including the perishable department.
  • Assist with food demonstrations and merchandising programs.
  • Provide exceptional customer service and resolve customer complaints in a professional manner.
  • Collaborate with the store management team to achieve sales goals and maintain a positive store culture.
  • Perform other duties as assigned by management.

Requirements:

  • High School diploma or equivalent required.
  • Three (3) years experience in a retail selling or customer service environment.
  • Supervisory or lead experience preferred.
  • Must have (2) years experience working in perishables.
  • Must possess the ability to work a flexible hourly schedule, including holidays and weekends.
  • Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will need to speak, hear, see, sit, or stand as needed. The incumbent will be required to perform computer keyboarding activities. The position will require walking primarily on a level surface for periodic periods throughout the day. The position will also require reaching above shoulder heights, below the waist, or lifting items as required for products, filing documents, or storing materials throughout the work day. The position requirements may also include lifting items that weigh up to 50 pounds for products, files, and computer printouts.