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Retail Operations Supervisor
2 months ago
As a pivotal member of our team, the Retail Operations Supervisor will embody the essence of the Pandora brand. This role is designed for individuals who are passionate about delivering outstanding customer service and fostering a dynamic retail environment.
Key Responsibilities:
- Support the Store Manager in achieving operational excellence and driving sales performance.
- Engage with customers on the sales floor, ensuring an exceptional shopping experience.
- Cultivate a vibrant store culture that inspires team members to be enthusiastic brand ambassadors.
- Set and exceed sales targets through genuine connections with customers.
- Mentor and motivate the sales team, providing real-time feedback to enhance performance.
- Maintain high standards of merchandising and operational procedures to ensure a seamless store experience.
- Participate in recruitment efforts to attract top talent for seasonal and core positions.
Qualifications:
- Proven leadership experience in a high-volume retail setting, with a focus on results.
- Excellent communication skills, both verbal and written, with the ability to connect with diverse audiences.
- Strong analytical skills and business acumen to drive positive outcomes.
- Effective time management skills, with the ability to prioritize tasks efficiently.
- Familiarity with retail point of sale systems and general office software.
- Must be at least 18 years of age and eligible to work.
Work Environment:
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to stand for extended periods and lift up to 50 pounds.
Compensation and Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Opportunities for professional development and career advancement.
- Paid time off including vacation, personal days, and holidays.
About Pandora:
Pandora is a global leader in the design and manufacturing of hand-finished jewelry. Our commitment to quality and sustainability is reflected in our operations and the materials we use. Join us in crafting beautiful moments for our customers around the world.
