Clinical Specialist, Pain Interventions

7 days ago

Carlsbad, United States Medtronic Full time
About the Role

We are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will play a critical role in supporting the Neuromodulation Pain and Target Drug Delivery as well as Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service, and education.

Key Responsibilities
  • Represent Medtronic during surgical procedures by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation, and testing of all device systems.
  • Manage patients through all phases of the clinical process and educate them on the features and benefits of Medtronic products.
  • Provide clinical support in surgeries, re-programmings, trouble-shooting, and follow-ups in hospitals and clinics.
  • Respond promptly and appropriately to technical inquiries by customers, patients, and colleagues.
  • Maintain a working knowledge of competitive products.
  • Educate and train physicians, hospital personnel, and office staff on technical matters relating to our products and therapies.
  • Assist Management and Sales Training department in education/training of new employees in the district.
  • Comply with required event reporting and documentation utilizing Medtronic technology tools.
  • Accountable for placing orders with customer service for pending purchase orders and product replacement and responsible for working with materials management to collect POs for cases covered within the territory/district.
  • Responsible for managing inventory provided for case coverage, including timely transactions when product is used, sold, or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold.
  • Contribute to the achievement of quarterly goals associated with specific initiatives at the district, regional, and/or national level.
  • Partner with sales representatives to achieve business goals set forth within the territory/district and document quarterly activities utilizing provided business tool(s).
  • Visit accounts to replenish literature and establish/maintain relationships with office staff.
  • Mentor Associate Clinical Specialists.
Requirements
  • Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings, and nights, and may be required to engage in overnight travel within own district or neighboring districts.
  • Ability to work efficiently and autonomously with little direction when outside of clinical events.
  • Ability to attend national meetings, district meetings, and other training as requested.
  • Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
  • Ability to lift up to 40 lbs.
  • Ability to sitting, standing, and/or walking for 8+ hours per day.
  • Ability to bend/stoop, squat, and balance frequently.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Additional Requirements
  • Must have a valid driver's license and active vehicle insurance policy.
  • Driving record will be reviewed and considered as part of the application.
About Medtronic

Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum, from early interventional procedures to implantable surgical technologies that relieve pain, restore function, and improve lives for our patients.

We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures, and deliver successful patient outcomes.

The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.

Our key Interventional Pain therapies include: Balloon Kyphoplasty, Vertebroplasty, and Radiofrequency Ablation.

Click here to learn more about our Balloon Kyphoplasty products.

Click here to learn more about our Vertebroplasty products.

Click here to learn more about our Radiofrequency Ablation products.

Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion systems for chronic pain, severe spasticity, RF Nerve Ablation.

Click here to learn more about products.

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