Dental Office Assistant Coordinator
5 days ago
Located on W. Mequon Rd in Mequon, we are a six person team that thrives on collaboration, communication, and community.
We are looking for a highly motivated and organized Business Assistant to join our team. This is a great opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential.
The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. As a Business Assistant, you will work in an environment that encourages learning, team cohesion, and puts patients first.
Estimated Salary: $45,000 - $60,000 per year
Job DescriptionAs a Business Assistant at ForwardDental - Mequon - Mequon, your primary responsibilities will include:
- Greeting and welcoming patients as they enter the office to create a positive first impression
- Managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Scheduling and confirming appointments for multiple providers in the office
- Filing patient insurance claims and following up on outstanding claims, verification of benefits, and explanation of coverage
- Posting insurance and patient payments and processing accounts receivables
- Reviewing treatment plan fees and payment options with patients
- Partnering with providers and teams to implement Heartland Dental systems to optimize office potential
We offer competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
Requirements and QualificationsTo be considered for this role, you must have:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required
Preferred qualifications include:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
We offer a comprehensive benefits package, including:
- Competitive salary range: $45,000 - $60,000 per year
- Health insurance
- Retirement savings plans
- Six paid holidays
- PTO (paid time off)
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