Resort Hospitality Specialist

3 days ago

Mukilteo, Washington, United States OCI Hospitality Full time

About Us:
OCI Hospitality is a hospitality company that operates hotels with a strong focus on customer satisfaction. Our mission is to deliver exceptional guest experiences through personalized service and attention to detail. At TownePlace Suites Seattle Everett/Mukilteo, we offer a unique property with 8 standalone buildings and 128 rooms that open outdoors, along with various amenities such as a fitness center, meeting space, and outdoor pool.

As a Guest Service Representative, you will be responsible for managing guest interactions, responding to inquiries, and resolving any issues that may arise. You will also be responsible for coordinating with our Maintenance and Housekeeping team members to ensure seamless operations.

About You:
We are seeking a skilled and experienced individual who can work well in a fast-paced environment and maintain a positive attitude under pressure. You must be able to communicate effectively with guests, colleagues, and management, and possess excellent problem-solving skills. A valid driver's license and evidence of insurability are required.

What You Gain:
As a Guest Service Representative at TownePlace Suites Seattle Everett/Mukilteo, you will gain valuable experience in customer service, conflict resolution, and teamwork. You will be part of a dynamic team that values employee development and career growth. The estimated salary for this position is $48,000-$58,000 per year, depending on experience.

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