Community Liaison Specialist

5 days ago


Appleton, Wisconsin, United States IWG PLC Full time

Welcome to IWG PLC, a leading provider of innovative workspace solutions. We're seeking a highly skilled and experienced Community Associate to join our team in Appleton, Wisconsin.

About the Role

This is an exciting opportunity to work with customers from various industries, creating and maintaining a thriving community within our center. As a Community Associate, you'll be responsible for providing exceptional customer service, ensuring seamless administrative support, and fostering strong professional relationships.

Key Responsibilities
  • Manage multiple tasks efficiently while delivering outstanding customer service
  • Build and maintain strong professional relationships with customers and colleagues
  • Take ownership of problems and find effective solutions
  • Provide administrative and technical support to customers
  • Maintain a clean and organized workspace, adhering to IWG's high standards
Requirements
  • 1+ year of customer service experience
  • Excellent communication and interpersonal skills
  • Able to adapt to fast-paced environments and prioritize tasks effectively
  • Familiarity with MS Office and basic IT equipment
  • Legally eligible to work in the United States and at least 18 years old
Benefits

We offer a competitive total compensation package, including:

  • Work-life balance (no standard nights/weekends)
  • Generous paid time off plans (sick and vacation)
  • 11 paid company holidays per calendar year
  • Competitive 401(k) program with company match
  • Affordable and comprehensive health care for full-time team members
  • Quarterly bonus plan program
  • Hourly rate: $17.00
  • Bright and inspiring work environment
  • Training and development opportunities
About IWG PLC

IWG PLC is a global leader in the coworking space industry, providing innovative solutions for businesses and individuals. Our mission is to empower people and companies to thrive in a rapidly changing world. Join our team and be part of a dynamic and growing organization that values excellence, innovation, and community building.



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