Family Support Specialist

13 hours ago


Appleton, Wisconsin, United States Professional Services Group & Community Impact Programs Full time

We are seeking a dedicated and compassionate Family Support Specialist to join our team at Professional Services Group & Community Impact Programs. The ideal candidate will have a passion for helping individuals and families achieve their greatest potential.

About the Role

This is an exciting opportunity for both experienced professionals and recent graduates looking to explore career opportunities in the human/social services field.

  • Evaluate youth and families for treatment needs and refer to appropriate resources.
  • Analyze client histories and capabilities to determine services required to control safety threats.

As a Family Support Specialist, you will work closely with identified families to address a wide range of concerns, including safety planning, parenting, and coaching strategies to effectively parent and de-escalate aggressive or heightened behaviors.

You will also provide support and assistance with other areas of family life, including household management, nutrition, safe and stable housing, education, employment, medical needs, mental health resources, and substance abuse issues.

The successful candidate will be able to evaluate situations objectively, think critically, and communicate effectively with clients and colleagues.

Key Responsibilities

Some key responsibilities of this role include:

  • Evaluating youth and families for treatment needs and referring them to relevant resources.
  • Analyzing client histories and capabilities to determine services required to mitigate safety threats.
  • Providing face-to-face contact with families to ensure their safety and cooperation with safety plans, as well as crisis response to de-escalate, support, and educate.
  • Assessing families and referring them to necessary community resources.
  • Exercising judgment to intervene as an advocate for clients in emergency and crisis situations.
  • Safely transporting clients when necessary.

The Family Support Specialist may also need to work flexible hours, including evenings and weekends, depending on the needs of the clients.

This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

About Us

At Professional Services Group & Community Impact Programs, we are committed to making a positive impact in our community by providing high-quality social services to those in need.

Benefits

We offer a competitive benefits package, including paid time off and company holidays, health insurance, dental and vision insurance, short-term disability, 401(k) and profit-sharing, Employee Assistance Program (EAP), and pet insurance.

We also offer mileage reimbursement and flexible scheduling, including the option to work remotely two days per week.

Requirements

To be considered for this role, you must have a Bachelor's Degree in Social Work, Psychology, Criminal Justice, or a related field.

You must also have reliable transportation, a valid driver's license, and automobile insurance.



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