Store Operations Manager

5 days ago


Vero Beach, Florida, United States CVS Health Full time
Company Overview
CVS Health is a leading healthcare company dedicated to delivering enhanced human-centric healthcare solutions. Our purpose is to bring our heart to every moment of your health, making us a great place to work for those who share this vision.

Salary
The typical pay range for this role is $16.00 - $24.00 per hour, based on factors like experience, education, and location.

Job Description
An Operations Supervisor plays a key leadership role in supporting the CVS Store Management team by planning and driving store execution and performance while focusing on excellent customer service. When there is no manager onsite, they lead the store and supervisory staff, ensuring store operations run smoothly and all opening and closing procedures are completed.

Essential Functions:
1. Management
* Work effectively with store management and crew members
* Supervise the store's crew through assigning, directing, and following up on activities
* Effectively communicate information to and from store management and crews

2. Customer Service
* Assist customers with their questions, problems, and complaints
* Promote CVS customer service culture (greet, offer help, and thank)
* Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

3. Merchandise/Presentation
* Price merchandise
* Stock shelves
* Support the planning and execution of displays, signs, and inventory of weekly, promotional, and seasonal merchandise

Required Skills and Qualifications
* Deductive reasoning ability, analytical skills, and computer skills
* Advanced communication skills, supervision, and influencing skills
* Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and respond to urgent issues at the store when they arise

Benefits
CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, employee stock purchase plan, fully-paid term life insurance, short-term and long-term disability benefits, well-being programs, education assistance, free development courses, CVS store discount, and discount programs with participating partners.

Others
Candidates must be qualified applicants with arrest or conviction records being considered for employment in accordance with all federal, state, and local laws.

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