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Team Lead

2 months ago

Saint Paul, Minnesota, United States Chick-fil-A Full time
About the Role

As a Team Leader at Chick-fil-A, you will play a vital role in ensuring that every guest has an exceptional dining experience. You will be responsible for supervising assigned stations during a shift, maintaining a clean and organized workspace, and adhering to company policies and procedures.

Key Responsibilities
  • Lead by Example: Demonstrate a strong work ethic and lead your team to achieve exceptional results.
  • Guest Focus: Ensure that every guest receives outstanding service and has a positive experience.
  • Team Development: Provide guidance and feedback to team members to help them grow and develop in their roles.
  • Operational Efficiency: Maintain a clean and organized workspace, and ensure that all equipment and systems are functioning properly.
  • Quality Control: Monitor and maintain high-quality food and beverage products, and ensure that all food safety protocols are followed.
  • Communication: Effectively communicate with team members, management, and guests to ensure seamless operations.
Requirements
  • Previous Customer Service Experience: A minimum of 6 months of experience in a customer-facing role.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Attention to Detail: Strong attention to detail and ability to maintain a clean and organized workspace.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: A competitive hourly wage and opportunities for advancement.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.
  • Team-Oriented Culture: A positive and supportive team-oriented culture that values work-life balance.