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As a Dialysis Program Manager Registered Nurse, you will oversee patient care in home therapies programs while maintaining cost-effective clinical operations. You will provide direction and guidance to the interdisciplinary team to ensure the highest standard of care is provided.
Key Responsibilities- Manage the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
- Direct activities related to the area's strategic plans, goals, and objectives, ensuring alignment with those of the region, division, and company.
- Implement quality goals and action plans to achieve quality standards.
- Collaborate with operations leaders, market development, in-center leadership, and patient education and quality teams to promote home therapies growth in assigned programs.
- Responsible for profit and loss management of the assigned program, including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Direct and manage all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient.
- Provide direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversee patient and caregiver readiness and ability to perform dialysis treatments at home and assess the environment for suitability in the ongoing delivery of home dialysis therapy.
- Manage patient experience efforts by supporting company patient satisfaction initiatives and embodying the company values and patient experience drivers.
- Ensure competency of staff in the operation of all home dialysis therapy-related equipment and troubleshoot equipment problems with patients via telephone.
- Responsible for management of program supplies, equipment tracking, and ensuring that orders are replenished in a consistent and timely manner.
- Direct activities related to Continuous Quality Assurance Improvement, patient retention, and Clinical Algorithm Adoption.
- Direct data entry related activities, such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and any other treatment-related data into systems.
- Ensure regulatory, compliance, and audit activities are accomplished on time.
- Orient and support all new home therapies staff and provide ongoing education, ensuring compliance with all risk management initiatives.
- Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
- Provide leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce.
- Graduate of an accredited School of Nursing (R.N.)
- Current appropriate state licensure
- Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience
- 3+ years' supervisory or project/program management experience preferred
The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
Travel required between assigned facilities and various locations within the region up to 25% of the time.
