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Lead Client Service Associate
2 months ago
We are seeking a dedicated Lead Customer Service Representative to enhance our customer support team. This role is crucial in ensuring that our customers receive exceptional service and support.
Key Responsibilities- Oversee daily operations of the customer service department.
- Provide guidance and training to team members to ensure high-quality service.
- Address customer inquiries and resolve issues effectively.
- Monitor performance metrics and implement improvements.
The ideal candidate will possess strong communication skills and a passion for customer satisfaction. Experience in a retail environment is preferred.
Join Our TeamIf you are enthusiastic about leading a team and making a positive impact on customer experiences, we encourage you to consider this opportunity.
