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Site Operations Supervisor

2 months ago

Boise, Idaho, United States Area Wide Protective (AWP) Full time
Company Overview

Area Wide Protective (AWP) stands as North America's premier traffic management authority. Our dedicated workforce of 6,500 professionals secures approximately 2,000 work zones daily, ensuring the safety of customer crews, motorists, and our own personnel. We are committed to safeguarding those involved in the maintenance and enhancement of infrastructure across the energy, broadband, and transportation sectors, as well as providing traffic management for significant events.

Since our inception in 1981, we have thrived through the exceptional talent of our team members, who are dedicated to customer satisfaction, growth, mutual respect, safety, quality, and a sense of urgency.

Position Overview

The Site Operations Supervisor is expected to embody the core principles of Ownership, Trust, and Teamwork. This role requires a strong commitment to safety and the ability to lead teams effectively. The Supervisor will champion our Environmental, Health, and Safety (EHS) initiatives to protect our employees, clients, and assets, ensuring that all team members return home safely each day. This position is crucial for achieving success through diligence, integrity, and the development of oneself and others.
  • Assist the Area Manager and General Manager in overseeing your team of safety professionals.
  • Engage daily with all Area Staff, aiming for Continuous Improvement across all business functions.
  • Provide direct supervision to Field crews.
  • Balance Field and Office responsibilities; spending 80% of time in the Field and 20% in the Office.
  • Prioritize safety, quality, training, employee engagement, and retention as key business focuses.
  • Safeguard the company’s workforce, clients, and assets from losses, injuries, and accidents by enforcing safe work practices.
  • Coach, motivate, and develop your team of safety professionals.
  • Build relationships with internal and external clients to achieve objectives and explore new business opportunities.
  • Conduct field and vehicle inspections, attend pre-bid meetings, engage with clients, and work alongside the team as necessary.
  • Ensure prompt and efficient resolution of customer service issues while delivering the highest level of service.
  • Assist in creating daily schedules.
  • Monitor daily employee matters including payroll, timekeeping, benefits, time-off requests, customer concerns, and training needs.
  • Facilitate team-building initiatives and maintain regular communication with team members.
  • Support the training of new and existing employees to minimize turnover, enhance efficiency, and reduce labor costs.
  • Obtain necessary certifications.
  • Become a subject matter expert in work zone setup/design and professional flagging.
  • Perform other duties as assigned.
Qualifications
  • High School Diploma or GED required.
  • A 4-year degree in a business-related field is advantageous but not mandatory.
  • 1-2 years of supervisory experience managing teams of 20 or more individuals.
  • Ability and enthusiasm for connecting with field-level clients and contacts.
  • Exceptional verbal and nonverbal communication skills.
  • Proactive in building working relationships with your team.
  • Contributes to the engagement and ongoing development of AWP employees.
  • Intermediate computer proficiency, including Microsoft Office and customer relationship management systems.
  • Commitment to promoting safe workplace practices.
  • Valid Driver's License without suspension or revocation.
  • Work hours may vary based on staffing needs and workload.
  • Typical workweek consists of 40+ hours.
  • Majority of time will be spent in the field.
  • Position may require working in outdoor conditions, including inclement weather.
  • Occasional exposure to fumes, airborne particles, moving vehicles, and various extreme conditions at construction sites.
  • Noise levels at job sites can be loud.
  • Position may involve lifting or carrying objects up to 50 pounds.
  • Fieldwork may require standing for extended periods and performing strenuous physical tasks under challenging conditions.
Additional Information
  • Eligible for benefits starting the 1st of the month following hire.
  • Comprehensive benefits package including multiple medical and dental plan options, as well as additional benefits.
  • Company-sponsored life insurance and long-term disability coverage.
  • Health Savings and Flexible Spending Accounts available.
  • 401(k) plan.
  • Paid Time Off and Paid Holidays.
  • AWP recognized as one of America's Greatest Workplaces 2023 for Diversity.
  • Salary Range: $53,000 - $63,000 annually.
A Area Wide Protective (AWP) is an Equal Opportunity Employer (EOE). We encourage applications from women, minorities, veterans, and individuals with disabilities. Qualified candidates will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.