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Automotive Customer Service Specialist

2 months ago


Fruitland, Idaho, United States Modern Auto Service Full time
Job Overview

Are you enthusiastic about assisting customers? Do you have a keen interest in the automotive repair sector and aspire to cultivate a fulfilling career? If you thrive in a dynamic, growth-focused atmosphere, this full-time Service Advisor role at Modern Auto Service may be an excellent match for you. Our dedicated team is seeking a polite and driven individual to enhance sales while delivering exceptional customer service.


POSITION DETAILS

Compensation: The earning potential for our Service Advisor ranges from $50,000 - $90,000 annually, influenced by your sales performance and the shop's overall profitability.

Work Schedule: Typical working hours are Monday - Thursday, 7:00 am - 5:30 pm.

Employee Benefits:

  • Paid Time Off (PTO)
  • Health and life insurance coverage
  • Uniform provision
  • Sick leave
  • Six holidays and one personal day
  • Occasional team gatherings and events

ROLE EXPECTATIONS

As an entry-level Service Advisor, your daily responsibilities will vary. You will play a vital role in our operations, working closely with your colleagues to ensure efficient workflows. With a positive demeanor, you will engage with clients regarding their automotive repair needs and provide outstanding service. You will prepare cost estimates and oversee the workflow of our technicians, ensuring productivity without overwhelming the team. Additionally, you will contribute to sales by encouraging customers to consider additional services, taking pride in helping to get their vehicles back on the road.


CANDIDATE REQUIREMENTS

  • Positive and cheerful attitude
  • Strong communication and customer service abilities
  • Effective problem-solving skills and a willingness to seek clarification
  • Planning and execution capabilities

ABOUT MODERN AUTO SERVICE

Established in 2016, Modern Auto Service has become a cornerstone in the automotive repair industry. Our culture emphasizes employee development, community involvement, and professional excellence, earning the trust of our customers for reliable, affordable, and high-quality services. Our cutting-edge facility, equipped with the latest tools, underscores our commitment to exceptional service. This position offers a pathway to a rewarding, long-term career in the automotive field.


WE LOOK FORWARD TO CONNECTING WITH YOU

If you are eager to advance your career in the automotive sector, consider this entry-level position to enhance your automotive knowledge and skills.