Customer Service Ambassador

4 days ago


Slidell, Louisiana, United States Wal-Mart Full time
Job Overview

This role is a key part of our team, focused on delivering exceptional customer service and supporting the growth of our business.

Salary Information

The estimated salary for this position ranges from $17.00 to $24.00 per hour, with additional premiums possible based on factors such as schedule, facility, or specific work performed.

Key Responsibilities
  • Maintain a safe and organized store environment by handling returns, zoning areas, arranging merchandise, and identifying shrink and damages.
  • Provide member service by maintaining exit areas, reviewing receipts, acknowledging members, and identifying their needs.
  • Support self-checkout area maintenance, resolving member issues, promoting products and services, and guiding members through technology usage.
  • Assist in securing company assets and property by observing potential criminal activity, maintaining documentation, executing emergency procedures, and ensuring compliance with safety practices.
  • Train Member Frontline Service associates on company processes, new technology, and continuous learning opportunities.
Required Skills and Qualifications

To succeed in this role, you should possess excellent communication skills, be able to work effectively in a team environment, and have a strong commitment to customer satisfaction. Preferred qualifications include retail experience, operating front-end equipment, and working with mobile applications.

Benefits and Perks
  • Competitive pay
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, and voting leave
  • Company discounts and other perks
About Our Company

At Sam's Club, we strive to provide a positive and inclusive work environment that supports our associates' well-being and success. We offer various benefits, including education assistance, short-term and long-term disability, and adoption reimbursement programs.



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