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Store Supervisor

2 months ago

Apopka, Florida, United States Pet Supermarket Full time

Job Summary:

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Pet Supermarket. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our retail store, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Manage Daily Operations: Oversee the daily activities of the store, including inventory management, customer service, and sales performance.
  • Supervise and Train Staff: Lead and develop a team of retail staff, providing guidance, coaching, and performance feedback to ensure they meet their job expectations.
  • Monitor Inventory and Sales: Analyze sales data and inventory levels to identify opportunities for growth and implement strategies to maximize revenue.
  • Implement Sales Strategies: Develop and execute sales plans to achieve targets and drive business growth.
  • Customer Service: Ensure that customers receive exceptional service, resolving any issues or complaints in a timely and professional manner.
  • Store Maintenance: Maintain a clean, organized, and safe store environment, adhering to company standards and regulations.

Requirements:

  • Proven experience in retail operations management or a related field.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed business decisions.
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and adapt to changing priorities.