Retail Sales Lead Apparel Specialist
3 days ago
At DICK'S SPORTING GOODS INC, we're passionate about empowering athletes to achieve their dreams. As a Retail Sales Lead - Apparel, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our apparel department.
Key Responsibilities- Support the Assistant Store Manager and Store Manager in executing brand standards and driving sales growth.
- Lead by example, demonstrating a customer-first approach and providing guidance to teammates to ensure exceptional customer service.
- Plan, organize, and control daily operations, including building an effective team and aligning on necessary workforce to execute daily assignments and game plans.
- Strategically leverage teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority level.
- Uphold company merchandising and presentation standards, following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
- Assist the store leadership team with general supervision in the store, adhering to Company policies and procedures.
- Develop and implement training programs for teammates, including onboarding new hires and cross-training current teammates.
- Prioritize coaching and developing oneself and others, providing hands-on coaching and teaching the 'why' behind tasks, plans, and processes.
- Lead by example to support the vision of the organization and store, helping teammates understand how their responsibilities align to the common purpose and organizational goals.
- Create an inclusive store environment where everyone feels welcome and safe, and is treated with respect.
- Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & Aligns
- Flexible availability, including nights, weekends, and holidays.
- Prior retail sales experience or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items repetitively.
- Ability to work extended periods of time standing or walking.
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of time.
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