Retail Sales Lead Apparel Specialist

3 days ago


Cuyahoga Falls, Ohio, United States DICK'S SPORTING GOODS INC Full time
About the Role

At DICK'S SPORTING GOODS INC, we're passionate about empowering athletes to achieve their dreams. As a Retail Sales Lead - Apparel, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our apparel department.

Key Responsibilities
  • Support the Assistant Store Manager and Store Manager in executing brand standards and driving sales growth.
  • Lead by example, demonstrating a customer-first approach and providing guidance to teammates to ensure exceptional customer service.
  • Plan, organize, and control daily operations, including building an effective team and aligning on necessary workforce to execute daily assignments and game plans.
  • Strategically leverage teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority level.
  • Uphold company merchandising and presentation standards, following established floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
  • Assist the store leadership team with general supervision in the store, adhering to Company policies and procedures.
  • Develop and implement training programs for teammates, including onboarding new hires and cross-training current teammates.
  • Prioritize coaching and developing oneself and others, providing hands-on coaching and teaching the 'why' behind tasks, plans, and processes.
  • Lead by example to support the vision of the organization and store, helping teammates understand how their responsibilities align to the common purpose and organizational goals.
  • Create an inclusive store environment where everyone feels welcome and safe, and is treated with respect.
  • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
Leadership Traits
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns
Requirements
  • Flexible availability, including nights, weekends, and holidays.
  • Prior retail sales experience or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items repetitively.
  • Ability to work extended periods of time standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of time.


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