Lead Team Associate

4 weeks ago


Cuyahoga Falls, Ohio, United States Circle K Full time

About the Role:

We are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K. As a Lead Customer Service Representative, you will play a key role in providing exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Drive sales growth through effective sales techniques and product knowledge.
  • Work collaboratively with the sales floor team to achieve sales and customer service goals.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods and lift up to 30 pounds.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training and development programs.
  • Flexible scheduling and a fun, dynamic work environment.

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