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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for providing legendary service to our members, exceeding their expectations, and driving sales growth.
Key Responsibilities:
- Provide exceptional service to members, responding to their needs and resolving issues in a timely and professional manner.
- Meet or exceed sales and service quality goals, consistently delivering results that exceed expectations.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- 1-2 years of experience in retail sales, customer service, or a related field.
- Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
- Ability to work a flexible schedule, including weekends and holidays.
- High school diploma or equivalent required.
What We Offer:
- A competitive salary and benefits package, including health coverage, 401(k) matching, and tuition assistance.
- Opportunities for career growth and advancement, with a focus on developing your skills and expertise.
- A dynamic and supportive work environment, with a team-oriented culture.
About Us:
The Automobile Club of Southern California is a leading provider of automotive services and benefits to our members. With a rich history dating back to 1902, we are committed to delivering legendary service and value to our members, while fostering a culture of diversity, equity, and inclusion.
We are an equal opportunity employer, dedicated to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
