Senior Business Intelligence Analyst

1 day ago


San Francisco, California, United States Salesforce Inc Full time
About the Role

We are seeking a highly skilled Strategy and Analytics Senior Analyst to join our team at Salesforce Inc. in San Francisco, CA.

Job Summary

The successful candidate will lead discovery sessions with business partners to understand the strategic business roadmap and overall Enablement program strategy. They will use performance consulting techniques to identify knowledge gaps, skills gaps, and learning needs, and drive metric-based learning recommendations to drive revenue.

Key Responsibilities
  • Lead discovery sessions with business partners to understand the strategic business roadmap and overall Enablement program strategy.
  • Use performance consulting techniques to identify knowledge gaps, skills gaps, and learning needs.
  • Drive metric-based learning recommendations to drive revenue.
  • Analyze large volumes of seller performance data to answer key questions for stakeholders.
  • Investigate and communicate areas of improvement in efficiency and productivity for learning solutions.
  • Proactively identify areas of opportunity and/or improvement based on trends in the data.
  • Use these insights to inform new processes, tools, methods, and team upskilling that drives business processes and/or increases user engagement/adoption.
  • Proactively identify and resolve strategic issues across different functions in the Global Enablement team to meet seller performance goals.
  • Design and implement short- and long-term AI and data-driven enablement strategy to enhance seller productivity.
  • Lead the growth of Enablement strategy and analytics capabilities from tactical to optimized.
Requirements
  • Bachelor's degree in Computer Science, Learning Science and Technologies, Business, Engineering (any field), or a related quantitative discipline.
  • One (1) year of experience in the job offered or in any occupation in a related field.
Special Skills
  • Content Development - Lesson Design, Blooms Taxonomy, Differentiated assessments.
  • Stakeholder Needs Analysis - Empathy Interviews, Qualitative Research.
  • Coaching and Teacher Training - Workshop design and facilitation.
  • Software/Application Development - Software Development Lifecycle (SDLC), Code Release & Deployments, UX/UI and Engineering collaboration.
  • Java, C++.
  • Project Management - Agile Methodology (IBM Rational Team Concert).
  • Data Analysis - Measuring learning outcomes (MS Excel, Google Sheets).
  • Customer-facing presentations - Google and Microsoft Suite.
  • Change Management - Incident/Case Resolution, Process Improvements.
What We Offer

We offer a competitive salary range of $128,398.00 - $182,600.00 per annum, as well as opportunities for growth and development within the company.

How to Apply

Please submit your resume using the apply button on this posting or by email at [at Job# 20-9994].



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