Customer Service Expert

4 days ago


Smithtown, New York, United States Jennifer O'Brien - State Farm Agent Full time

As a Customer Service Expert, you will be responsible for providing exceptional customer service to clients of Jennifer O'Brien - State Farm Agent. This is a full-time position that offers a competitive salary plus commission/bonus structure. In this role, you will use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized solutions to meet their needs.

About the Role

You will work closely with the agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Additionally, you will have the opportunity to work with customers to understand their insurance needs and provide tailored solutions.

Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
What We Offer
  • Salary: $60,000 per year
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency


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