Digital Technical Product Management Internship Opportunity
14 hours ago
USAA is seeking a highly motivated and detail-oriented Digital Technical Product Management Intern to join our team. As a Digital Technical Product Management Intern, you will play a key role in shaping the future of USAA's digital products, including the mobile app and chat bot technologies.
You will work under direct supervision and follow risk and compliance procedures and guidance to perform routine work assignments and problem resolution to support other team members. Your tasks will include empathizing with and deeply understanding the unique needs of end-users to determine the fastest path to deliver value.
You will translate business goals and end-user needs into a clear product vision, communicating direction and priorities to the development team, other matrixed teams, and third-party partners. You will identify goals, metrics, and analytics to determine product value and continually make recommendations and refine the product backlog based on findings.
You will monitor research and the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. You will ensure that product directions balance user needs and business goals of driving new products, improving efficiency, and enhancing customer satisfaction.
You will work with design partners to formulate, test, and refine assumptions and hypotheses through user research. You will collaborate with development teams to ensure smooth delivery and execution of product plans.
What You'll Do:
- Empathize with and deeply understand the unique needs of end-users to determine the fastest path to deliver value.
- Translate business goals and end-user needs into a clear product vision, communicating direction and priorities to the development team, other matrixed teams, and third-party partners.
- Identify goals, metrics, and analytics to determine product value and continually make recommendations and refine the product backlog based on findings.
- Monitor research and the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
- Ensure that product directions balance user needs and business goals of driving new products, improving efficiency, and enhancing customer satisfaction.
- Work with design partners to formulate, test, and refine assumptions and hypotheses through user research.
- Collaborate with development teams to ensure smooth delivery and execution of product plans.
What You Need to Have:
- Pursuing a degree from an accredited college or university.
- Plan to graduate after the final day of the internship.
- Strong analytical skills and a passion for user-centric product design.
- Excellent communication and collaboration skills.
- A proactive attitude with a desire to learn and take on new challenges.
What Sets You Apart:
- Pursuing a degree with a concentration in Management Information Systems, Business, Computer Science, Engineering, or a related field.
- Graduation date between August 2025 and July 2026.
- Previous internships or project experience in coding languages.
- Understanding of Agile methodologies.
- First-hand knowledge of the military community.
What We Offer:
USAA offers a competitive hourly rate, intern stipend, and best-in-class benefits to support your physical, financial, and emotional wellness. Our career path planning and continuing education assist employees with their professional goals.
USAA is an Equal Opportunity Employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
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