Service Reliability Engineer

2 weeks ago

Seattle, Washington, United States Apple Full time

The Service Reliability Engineer role in Apple Services Engineering requires a mix of strategic engineering and design along with hands-on, technical work. This SRE will configure, tune, and fix multi-tiered systems to achieve optimal application performance, stability and availability. We manage jobs as well as applications on bare-metal and cloud computing platforms to deliver data processing for many of Apple's global products. Our teams work with exabytes of data, petabytes of memory, and tens of thousands of jobs to enable predictable and performant data analytics enabling features in Apple Music, TV+, App Store and other world-class products. If you love designing, running systems and infrastructure that will impact millions of users, then this is the place for you.

Key Responsibilities:

  • Configure, tune, and fix multi-tiered systems to achieve optimal application performance, stability, and availability.
  • Manage jobs as well as applications on bare-metal and cloud computing platforms.
  • Deliver data processing for many of Apple's global products.
  • Work with exabytes of data, petabytes of memory, and tens of thousands of jobs.
  • Enable predictable and performant data analytics enabling features in Apple Music, TV+, App Store, and other world-class products.

Requirements:

  • BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.
  • At least 5 years in a Service Reliability Engineering (SRE), DevOps, or infrastructure-focused role.
  • 5+ years of running services in a large-scale *nix environment.
  • Understanding of SRE principles and goals along with prior on-call experience.
  • The ability to design, author, and release code in any language (Go, Python, Ruby, or Java would be a plus).
  • Deep understanding and experience in one or more of the following - Hadoop, Spark, Flink, Kubernetes, AWS.

Preferred Qualifications:

  • Fast learner with excellent analytical problem-solving and interpersonal skills.
  • Experience working on supporting Java applications.
  • Experience using monitoring and logging solutions like Splunk, Grafana, etc.
  • Familiarity with DNS, HTTP, message queues, queueing theory, RPC frameworks, datastore.
  • Experience working with geographically distributed teams and implementing high-level projects and migrations.
  • Strong communication skills and ability to deliver results on time with high quality.

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