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Automotive Service Advisor

2 months ago

Rockville, Maryland, United States Herson's Honda Kia Full time

Service Advisor Opportunity at Herson's Kia

We are seeking a skilled Service Advisor to join our team at Herson's Kia. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Responsibilities:

  • Customer Interaction: Greet customers, obtain information, and record all vehicle issues and recommend maintenance.
  • Estimate Preparation: Prepare an estimate for labor and parts.
  • Progress Updates: Monitor vehicle progress and update/follow-up with customers.

Requirements:

  • Excellent Communication Skills: Provide exceptional customer service and communication skills.
  • Personal and Professional Integrity: Demonstrate personal and professional integrity.
  • Technical Skills: Ignite/Reynolds computer experience is a plus.

Benefits:

  • Healthcare Plan: Comprehensive healthcare plan for you and your family.
  • Dental Plan: Affordable dental plan with a range of coverage options.
  • 401(k) Plan: Company-matched 401(k) plan for retirement savings.
  • Health Savings Plan: Flexible health savings plan for medical expenses.
  • Growth Opportunities: Opportunities for career advancement and professional growth.

Herson's Kia is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.