Transportation Operations Manager

3 weeks ago

Dallas, Texas, United States Tempur Sealy Full time
Job Summary

The Transportation Supervisor is a key member of the Tempur Sealy team, responsible for managing fleet operations at the plant level. This includes direct control and oversight for inbound and outbound freight cost, asset management, fleet safety compliance, driver dispatch, and ensuring service levels meet or exceed customer requirements.

Key Responsibilities
  • Manage day-to-day fleet operations, including minimizing inbound and outbound freight cost through focused cost management of plant and regional backhaul, fuel mpg and cpg, asset utilization, vehicle maintenance, accident and injury prevention, route optimization, and other major cost categories.
  • Ensure that equipment and driver performance standards are meeting company specifications and expectations.
  • Oversee the preparation and distribution of driver dispatch sheets to all applicable personnel as required.
  • Manage the process of using logistics software for daily management, including reconciliation of actual vs. planned miles, driver fuel receipts vs. T-Chek and Penske reports, and use of My Fleet at Penske for maintenance PO authorization.
  • Measure and report daily/weekly/monthly KPI performance results.
  • Manage and maintain driver payroll, comparing actual to planned miles, and ensuring driver payroll is consistent with the requirements of the labor agreement (if applicable).
Fleet Safety
  • Oversee the monitoring process for hours of service daily and enforce Company policy corrective action procedures for non-compliance.
  • Maintain a safe, compliant fleet through strict adherence to all Company fleet safety policies.
  • Administer a minimum of four driver safety meetings per year.
  • Develop and maintain a “safety first” culture with respect to all aspects of fleet management.
  • Monitor and uphold company safety requirements on all equipment and activity related to the delivery process (driver unloading carts, 3-point stance, seat belt use, Bluetooth compliance, etc.).
Customer Service
  • Accountable for interaction with the customer on an ongoing basis regarding outbound delivery status.
  • Ensure internal and external customer satisfaction in all areas of delivery service.
  • Provide constant communications of service issues, both outbound and inbound, to appropriate personnel and departments.
  • Oversee and ensure all customer delivery and pick-up requirements are meeting customer standards.
  • Monitor, report, and manage delivery on-time performance standards as established.
  • Work with Regional Transportation Manager to provide uninterrupted service to customers to meet surge capacity requirements.
Administration/Other
  • Assist Director of Manufacturing and plant finance with Logistics budget preparation.
  • Assist Director of Manufacturing with Policy and Deployment gap analysis.
  • Facilitate, manage, and support all internal reporting requirements.
  • Represent Tempur Sealy in a positive manner to our customers, suppliers, lease vendors, brokers, and all business contacts, including other employees of Tempur Sealy.
  • Responsible for driver selection, retention, and corrective action.
  • Manage the process of reconciling delivery/backhaul documents and enter backhaul data daily into Backhaul Tracker.
  • Maintain positive and encouraging working relations with all drivers.
  • Manage the coordination of all backhaul-related proof of delivery documents weekly with plant accountant, including submission of confirmation sheets, signed bills of lading, and weekly summary sheets for each 3rd party backhaul broker.
  • Demonstrate competency with all Logistics technology, including but not limited to Mobilcast, T-Chek, PeopleNet, Manbase, PC-Miler, My Fleet at Penske, and any new technology introduced.
  • Oversee the daily reconciliation of payroll documents, fuel receipts, maintenance POs, PeopleNet MWH events, and other administrative duties as required.

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