Deli Operations Manager

4 weeks ago


Cary NC, United States Food Lion Full time
Job Summary

As a Deli Operations Manager at Food Lion, you will be responsible for supporting the management and duties of store operations to meet financial and sales goals. You will build associate and customer relations and promote a strong culture in support of Food Lion Strategy. You will maintain solid communications with the management team, all associates in the store, and throughout the organization.

Key Responsibilities
  • Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
  • Daily management of labor and the coaching of associates to achieve productivity expectations
  • Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
  • Support the achievement of budgeted financial and operating results
  • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible, and friendly customer service all while creating a positive shopping experience for customers
  • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations

Requirements
  • A high school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Effective communication, customer service, and selling skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job function
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a Food Lion


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