Transportation Account Manager

4 days ago


Salt Lake, Utah, United States ShipEX Full time
Responsibilities and Qualifications
  • Manage accounts of direct customers, ensuring contractual obligations are met, and resolving customer complaints promptly.
  • Become familiar with customer contracts, update customers daily, and communicate through various channels.
  • Work quickly to resolve problems that may develop on shipments during transit or loading/unloading.
  • Liaise between ShipEX Operations and customers, providing professional support and maintaining a positive attitude.

Required qualifications include a High School diploma, 1 year of customer service experience in the Trucking Industry, and knowledge of DOT Hours of Service regulations. Computer proficiency and typing skills are essential.

Estimated salary for this position is $45,000 - $60,000 per annum, depending on location and experience.



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