General Manager in Training

1 week ago


Tempe, Arizona, United States Bowlero Corporation Full time
Overview

Imagine a role that combines the excitement of a dynamic work environment with the satisfaction of delivering exceptional guest experiences. As a General Manager in Training at Bowlero Corporation, you'll play a key part in bringing our vision to life every day for our guests.

This is an active role that requires you to be on your feet, coordinating multiple team members, and problem-solving in real-time. You'll oversee all aspects of how your center operates, from entertainment to food and beverage to property and equipment management.

Your goal will be to cultivate an exceptional team environment, enabling all staff members to perform at a consistently high level.

Essential Duties
  1. Generate and monitor center revenue by developing financial operational plans and budgets, and reviewing their performance to achieve your center's financial goals.
  2. Manage the day-to-day operations of your center, scheduling, planning, and organizing, and communicating effectively with your team.
  3. Supervise and direct regular training for all staff members, ensuring their proficiency in guest service, food and beverage operations, loss prevention, and company operating standards.
  4. Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction.
  5. Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.
  6. Achieve and maintain overall guest service goals, ensuring that customer complaints are resolved appropriately and that our guests are completely satisfied.
Requirements

We're looking for a customer service pro who knows what it's like to work in a fast-paced environment and thrives amid that energy. You'll be highly attuned to the guest experience, accountable for your performance, and a strong team player across the board.

You'll also be an extraordinary problem-solver and trouble-shooter, with at least a few years of management experience under your belt.

Check out the desired skills below and see if you have what it takes to join our world-class team:

  • 5+ Years of Management Experience
  • Bachelor's Degree (Preferred)
  • Basic business math, accounting skills, and strong analytical/decision-making skills
  • Strong Team Player
  • Exceptional People Developer
  • Customer Service Pro
  • Knowledge of POS register systems
  • Solid Communication Skills
About Us

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA).

We're committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another.

When work is this much fun, it doesn't feel like work at all. Experience the fulfillment of being part of the Bowlero family.

The approximate pay range for this position is $80,000 - $90,000 / year.

Please note that the pay range provided is a good faith estimate for the position at the time of posting.

Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.



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